These Terms of Service (“Terms”) govern your access to and use of the services provided by Viva Insurance Group, including our website, insurance services, and SMS communications.

1. Acceptance of Terms 

By using our website or providing your contact information, you agree to these Terms. 

Our services include:

• Providing insurance quotes.
• Sending policy reminders and updates.
• Offering customer support.
• Delivering marketing communications, if opted in.

2. SMS Communications

Program name: VIVA Insurance Group SMS Notifications.

Carriers are not liable for delayed or undelivered messages.

By providing your mobile phone number, you agree to receive recurring messages related to: 

• Your account, policy, or quote.
• Reminders and status updates.
• Promotional offers.

Message frequency may vary. Message and data rates may apply. 

You may: 

• Reply STOP to unsubscribe at any time.
• Reply HELP for support.

See our Privacy Policy and Support Page for more.

3. Use of Services

All services provided by Viva Insurance Group are intended for informational purposes related to insurance products. We do not guarantee coverage or pricing until an official policy is issued. 

4. Intellectual Property

All content, trademarks, and data on our website are owned by Viva Insurance Group. You may not copy, reuse, or distribute without permission.

5. Limitation of Liability

We are not liable for any indirect or consequential damages arising from use of our website or SMS services. 

6. Changes to Terms

We may modify these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

7. Contact Information

For any questions regarding these terms, contact: 

• Email: support@vivaig.com 

• Phone: 1-800-317-0672 

• Live Chat: Available via https://vivaig.com 

• Business Hours: Monday to Friday, 9 AM – 6 PM (Local Time).